Analyse user feedback with AI
Paste scattered raw feedback in, and AI categorises the issues, tallies the proportions and suggests priorities; you only check the categorisation.
Who does this
- Read every piece of raw feedback one by one
- Manually decide the issue type for each
- Tally the count and proportion of each type
- Write priority suggestions from business experience
- Paste the raw feedback (or CSV-exported text)
- AI categorises and tallies proportions
- Check the categorisation before adopting
- Set priority with business judgement
How far AI gets today
AI can give a first cut of the categories and tallies, but a person still needs to check the categorisation, especially edge cases (one piece of feedback spanning several types, or wording too vague to place).
Not advised
AI assists
AI drafts
+ approval
High confidence
Recommended solutions
Doubao / ChatGPT free tier
Copy the recommended prompt on the right, paste the raw feedback, and generate the categories and proportions.
Claude / ChatGPT paid tier
A longer context handles more feedback at once and categorises more consistently.
Feedback analyser task app
No tool to switch to and no prompt to write — paste feedback and generate categories, tallies and priority suggestions.
Recommended prompt
Raw feedback:
[paste the feedback here]
Human check points and risks
✓ You must check
- Whether the categorisation is accurate
- Whether any feedback was misjudged
- Whether the priority suggestions match business judgement
⚠ Common risks
- With too little feedback, the proportions are not meaningful
- Feedback may contain user privacy details; redact them first
- AI may merge similar but actually different issues
Usage data
Corrections and contributions
Used this method? Tell us what is inaccurate, or what you do differently.
Ready to try it once?
Use your own feedback and see whether AI gives a usable categorisation and priority.
Try it now